Manufacturing · Auto-parts group, East China
Equipment maintenance Q&A that preserves veteran expertise
Repair know-how across three plants lived in paper records and the heads of a few veterans nearing retirement. We loaded 12 years of work orders, equipment manuals, and training material into the YaoZhi knowledge base — technicians scan a QR code on the machine and ask. Four months in, night shifts handle most common faults on their own.
45%
shorter average time-to-fix
3,200+
repair know-how entries captured
